Pursuant to Legislative Decree 206/05 ("Consumer Code"), the Customer has the right to withdraw from the purchase contract concluded without penalty and without having to provide any reason, within 14 days of the date of delivery of the goods.
You can exercise your right of withdrawal in two ways: through the digital function below (immediate, with an email receipt confirmation — if you purchased as a guest use the order lookup form, if you have an account you'll find the same function in "My account"), or by downloading the withdrawal form in PDF to send by email or post to the details indicated below.
If you purchased as a guest (without creating an account), enter your order number and the email used for the purchase here to access the online withdrawal form. If you have an account, you'll find the same function in "My account".
You have the right to withdraw from this contract within 14 days without giving any reason, except for the exclusions provided by law. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the goods (or, for services, from the conclusion of the contract). To exercise the right of withdrawal, you must inform Neviera S.r.l. of your decision to withdraw from this contract by means of an explicit statement — you can use the digital function available on this site (form at the top of this page, or in your orders area if you have an account), or send the standard form below or another explicit statement by post or email to the details indicated.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
(complete and return this form only if you wish to withdraw from the contract without using the digital function)
To: Neviera S.r.l.
Contrada San Girio, 33 62018 Potenza Picena (MC) Potenza Picena 62018
Email: info@enotecacipolladoro.it
Certified email (PEC): nevierasrl@legalmail.it
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods/services:
Ordered on/received on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
The right of withdrawal (pursuant to Legislative Decree 206/2005 art. 59), for distance contracts and contracts negotiated outside of commercial premises, is excluded in relation to:
If you use the digital withdrawal function, your request is registered automatically and you will immediately receive a confirmation email — no further action is needed on your part. If instead you use the PDF form, the Customer must: